Caveat Emptor

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Ensuring Hospital Quality & Accountability

By fostering price and quality transparency, promoting health literacy, and embracing shared decision-making, healthcare providers can uphold the principles of caveat emptor.

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Over 200 Hospital Reviews from March 2024 with details - 73 pages

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Grievances Reporting and Accountability

01. don’t understand how come this hospital is ranked first
02. The Bozo running this clown show need to get their act together
03. Filthy hospital with no water to flush toilets brush teeth nothing
04. Just like some bad horrible places in 3 world countries
05. Welcome to a Third World hospital
06. Everyone in management should be fired!!
07. Nurse slammed my head down and throat smashed into this really solid rolled blanket
08. My daughter was put through hell at the hands of the nurses and two of the OBs
09. No doctor so tried to physically stop my delivery
10. Put her on a bed pan in the wide open hallway - no coverings or anything!
11. I wish i could travel overseas to get a better care
12. She was passing and was only trying to give her last wishes
13. Our attempts to advocate for better care seem to be met with indifference
14. No Mercy - they tied my hands and feet to the bed for 12 hours
15. I got mistakenly processed as a patient, and charged 2000 dollars
16. On behalf of my late husband
17. The malpractice is strong here
18. This hospital basically killed my 67 year old mother
19. I am seeking legal counsel
20. I will be seeking legal action at this point
21. They denied any wrongdoing
22. Sad at the state of our healthcare
23. Due to negligence my son has experienced three life-threatening episodes where he coded
24. STAY AWAY FROM THIS HELL HOLE
25. ER was absolutely filthy
26. I don't have anything positive to say about this institution
27. An appalling, confusing and contradictory interaction
28. They left two other previous pts information and orders in the ER room
29. They have ZERO excuses for being so horrible!
30. If you have a miserable life this place will make all your ailments go away
31. In the administration they are thieves
32. TOTALLY dropped any and ALL services with the VA?
33. Probably the worst administration around
34. Years ago this hospital was much better
35. I got the vibe that they were just trying to dump the patient
36. Medical system needs a huge shake up seriously
37. For being the number one hospital in Sacramento this doesn't reflect that rating
38. I received horrible care and then a $40,000 bill for the horrible care
39. I do not feel safe here
40. This place is low. Ghetto hospital. Run for your life.
41. If you really hate someone take them to Jackson Memorial
42. On a bed in the hallway for 17 hours and witnessed 4 deaths
43. That experience at the er that day traumatized me
44. My wallet went missing
45. Advice from Las Vegas NV visitor
46. REMEMBER THE HOSPITAL RICK WOKE UP IN ON "THE WALKING DEAD"?
47. Lack of care is abuse
48. They need to be shut down immediately
49. Reported this place to the Texas Medical Board
50. This company is garbage
51. Threaten to call the security guard to kick me out
52. Being given the run around to access my father’s records
53. I would advise against staying at this facility period
54. Wont send my medical records
55. “Lost” my dead mother's jewelry and wallet
56. Start filing complaints people
57. This place wasn’t even clean they gave me a used bed so disgusting
58. This is by far the nastiest hospital I have ever been to
59. These people working here are wasted of humanity
60. Two words rude and racist
61. Spent all night in ER after admitted without care
62. The way they treated me and my stillborn daughter was AWFUL
63. They stapled my husband's face!
64. DON’T PATIENTS HAVE RIGHTS?
65. The care is HORRIBLE
66. If you refuse their suggestions they will try to force you with fear!
67. These people have no shame or honor
68. GO TO HELL

Unscrupulous Billing and High Charges

01. Hospital has weaponized billing
02. Because of them I lost my health, my home, my car, my savings, everything
03. Basically going broke now because they sent me out of network
04. Disgusting organization hounded by them daily to pay a bill that sinks my credit
05. $33,000 for a 2 hr visit AFTER CAR WRECK
06. Received a 13K BILL for the ER visit
07. $11,645.00 for 5 hour ER Visit for just an IV and something for my stomach
08. Had to pay surprise bills so they don't go to collections
09. Being harassed for someone else bills
10. They sent me to a debt collector TWICE on their mistake
11. They billed for pediatric well child checkup over $2000 for one visit!!!
12. IF YOU CANT PAY FOR CARE THEY GARNISH YOUR TAXES
13. Charges us $350 to have us sit in an exam room with a sick baby for almost 5 hrs
14. THEY FRAUDULENTLY BILL YOU IT IS SO SAD
15. With a misdiagnosis I don't understand what I'm being billed for
16. As a single mother I have $1000+ to pay off for 2 Tylenol pills
17. The administrative side (billing, scheduling) is horrible
18. Surprise Billing
19. Will only treat after a text was sent telling the amount due!
20. Worthless greedy human beings
21. Don't make a payment plan. I did. They will put in default
22. The 'money' people don't seem to care
23. The financial services department have added so much stress to my life
24. Without warning sent to collections while making substantial payments every month
25. They will try to push unnecessary tests and then bill you
26. What a gigantic scam
27. A couple of months later, I get a bill for over $8000
28. Congrats to Grady Memorial for placing yourselves in the debt of a collection agency
29. I was paying $400.00 a month and sent me to collections
30. Money hungry
31. This hospital Treated my husband and I like prisoners
32. They try to scam you so that you pay out of pocket
33. Insufficient treatment and very expensive!
34. This place has the audacity to charge me over 1000 dollars for what?
35. Nightmare billing and medical records departments
36. I spent 2.5 hours in the ER and received over $4000 bill
37. I will report such consumer fraud to the relevant departments!
38. Insanely disorganized, no care for patients, only profits
39. They are not a caring or ethical organization
40. Billing is horrible they will lie to you!!!
41. Such a scam
42. I hope you guys go bankrupt and shut down

Botched Care and Poor Outcomes

01. this is a chop shop
02. They check me in under someone else’s medical # and birthdate
03. Had we known the negligence that is rampant
04. They're C-section happy
05. This is not patient care but gross negligence
06. Walked in with a stroke at 11:30 am got my first baby aspirin till 9-10pm
07. Lack of competence and negligence displayed by its staff
08. This hospital ER has basement level patient care
09. Do not take your loved ones to Jackson Memorial Hospital
10. My father got bed sores and a blood clot here
11. Horrible customer service
12. They will put you, your children, and whoever at risk to turn profit!
13. If something happens to me you are liable!
14. Customer service at Jewish Hospital is horrible!
15. Worse place I've ever been to
16. "Discharged" without diagnosis, treatment plan, prescription, follow up instructions
17. I am an RN who had a horrible experience
18. Poor care provided for my family member
19. He IMMEDIATELY went back to the ER and to a different hospital in town
20. I have not had a good experience here
21. Non-existent communication between team
22. She needs surgery and they are trying to send her home
23. You should listen when a patient falls and says they are in extreme pain
24. I will never step foot in the Memorial Herman Hospital, It was horrible!!
25. Y’all need to do better
26. Not the best hospital to come to for emergency services at night
27. It would be hard for me to recommend this facility
28. I was surrounded by incompetence
29. Honestly just disgusting quality of care overall
30. Almost killed her
31. IU north at least must be avoided
32. Great place to have any of these malpracticing treating persons guide you
33. This is as close to hell as i have ever been
34. Avoid
35. This place sucks!
36. I don't trust them
37. Should be shut down
38. Worst hospital in our area
39. I've had over 5 bad experiences here
40. Misdiagnosed my husband
41. A simple procedure and they screwed up
42. The worse ever hospital regarding psychiatric department
43. Incompetent is an understatement
44. No GI doctor on call at a level 1 trauma center?
45. I would never come to this hospital for any reason
46. She didn’t get her medicine until the very next day
47. If anyone knows a good lawyer that they can recommend. PLEASE contact me.
48. Forgot to take the IV out
49. This experience has shattered my confidence in them
50. My 91 yr old mother caught COVID in RGH and passed away from it
51. Go to another hospital if you’re planning to have a baby
52. Worst nurses and doctors
53. Discharged with IV port
54. My medication orders were messed up
55. Since when Geisinger is this OK???
56. This hospital is the reason why I don’t trust doctors or nurses
57. Please don't waste your time going here
58. It would be hard for me to recommend this facility
59. No care plan for the sick

Untimely Care and Delays of Treatment

01. Because it took them so long, the infection spread to her bloodstream and killed her
02. Not sure why Duke is so renowned when they can’t even run a simple ER
03. St. Agnes, you guys have to do better
04. 12 hr wait with a heartbeat of 160
05. Was on the burn and reconstruction unit and they ignore the call bell
06. I don't think their ER staff know what triage means
07. Pharmacy prescriptions area is the worst
08. We left after waiting through three shifts
09. STAY AWAY FROM THIS ER AND HOSPITAL
10. 5 hours waiting in a room no doctor, no nurse nothing
11. One of the worst hospitals around
12. This ER sucks
13. Sat in the hallway the entire time 4 plus hours for nothing
14. We just left after 6 hours
15. Awful wait
16. Walked back out of without ever being seen waited hours for nothing
17. 18 hours to see a doctor
18. You will be waiting for almost 7 hours.
19. They have progressively gotten worse over the last several years
20. "SORRY FOR THE WAIT"
21. Left after 5 hours without seeing the doctor
22. Avoid this ER at all costs!
23. We just left
24. 15 hours wait
25. I didn't realize ER care was a game????
26. Waited more than 3hrs with a severed finger
27. Not too thrilled with this hospital

Lack of Compassion and Missing Empathy