1. I found out my mom passed Away from the morgue 2. Dear Hospital Administrator 3. I filed a police report with the Police department 4. My grandmother did NOT deserve this pain and suffering 5. I must bring to your attention the mistreatment I experienced 6. I was advised to contact a lawyer 7. We are currently searching for an attorney to get something done! 8. Grounds for a Lawsuit - this hospital is getting away with a lot 9. Contact the Illinois department of public health and send formal complaint 10. Filing a formal complaint with the State 11. I will definitely be filing a complaint with the state 12. They need to be investigated 13. I almost died due to their negligence 14. I lay in my feces the whole time there 15. Confused my father's intake info with another patient 16. My mom gave up her fight after getting septic there 17. They had a glitch and left my sick mother with no food for a day!!! 18. They charged me $2,774.80 for a tetanos 19. Didnt check on patient after surgery 20. DO NOT GO TO THIS HOSPITAL AT ALL 21. Do better!!!! 22. My earrings were stolen off of my ears when I entered into the ICU 23. Unprofessional, sickening and against HIPAA laws 24. Left me longer simply because I said y’all forgot me 25. Don’t go here for an emergency 26. Absolutely unacceptable 27. How I was treated there is unacceptable 28. Water and air both went off the last two nights, it was miserable 29. Transport patient with no clothes only a gown no underwear in the cold? 30. Fill you up with medication, without your consent 31. This hospital doesn’t deserve one star!!! 32. I called the director of ER on Friday and still waiting for a return call 33. Bulldoze this place and start over 34. JCHAO Should pay them a visit!! 35. Unethical, unprofessional, unsympathetic, irresponsible, incompetent, corrupt, inept 36. They totally disregarded a medical power of attorney 37. Awful humans and awful care 38. Someone in administration needs to get involved in this case 39. If I wasn’t septic and unable to walk I would have ran 40. Full of incompetence, and a danger to the community 41. This place needs to be shut down asap zero stars if I could 42. They put him outside, with no wheelchair in 30 degree weather 43. They forced my 33 week old babies to get the hep b vaccine 44. Needs to be rechristened Indignity Health 45. We will be talking to BFCCQIO 46. I left 47. Don’t bring you water, don’t change the bed, need a shower you’re on your own 48. Hateful treatment given to us during the worst moment in our family's lives 49. This is the worst case of neglect I've ever experienced 50. I absolutely despise them 51. I expect a member from the admin team to provide service recovery 52. What kind of ER let’s you get over 20 STITCHES in the HALLWAY on a bed?
Botched Care and Poor Outcomes
1. They are negligent and have affected my life forever 2. From heart surgery to stitches something bad happens and another life gone!!! 3. Family member brought into ER for dehydration left in a body bag 4. They left my wife to die 5. After surgery I was admitted to the ER for a blood transfusion 6. Cruel to be admitted for back surgery meant for another patient 7. Careless medical error 8. While awaiting the surgeon for over 12 hour, her appendix ruptured. 9. This hospital is dangerous and my experience is one of many 10. Remove the IV and walked out 11. RIP G 12. Transferred him out with bed sores, mouth blisters, growing an infection 13. Left worst than how she went in! 14. Watch out for your elderly family there 15. Will never go back 16. I had very bad experience with this hospital 17. The worst 18. Terrible care 19. Hospitalized for 1 month then thrown out on the street 20. I wouldn’t take my dogs to that hospital 21. Do NOT go here for anything more than a sliver 22. Unless you have a death wish don't go 23. My experience was overall bad when I gave birth on 12/20/2023 24. Had a horrible experience 25. Do not blindly trust any healthcare provider here 26. Confused my father's intake info with another patient 27. If I could give this place zero stars, I would 28. Don't attempt to get an EEG done here if you're autistic 29. NEVER Again!! 30. Was not allowed to take relative to a better hospital 31. I am terrified of going back 32. Steer clear of this ER AT ALL COSTS 33. Offered me a shot of a pain killer that I'm allergic to! 34. Bad experience 35. I won’t be delivering at this hospital again… 36. Never coming back 37. The care in the ER was completely unacceptable 38. Will never go back 39. No stars 40. Very poor treatment and care 41. They're screwing me 42. After the sell to Novant this hospital has gone down hill 43. This emergency room and hospital is a complete joke 44. The care is awful 45. My family will NEVER return here 46. Didn’t have the training to check on the baby 47. Even the employees make suggestions to go to another hospital an hour away 48. Never will I bring my son back there 49. I hate this place with a passion 50. Incompetent, uncaring, and overall shockingly bad care 51. Walmart health is better than this place 52. My child was given the wrong diagnosis 53. They let my boyfriend go septic and then rushed him to surgery 54. This place should receive nothing but low marks 55. I WILL NEVER GO THERE AGAIN! 56. I will advise people not to use this hospital 57. Went to the ICU and it was terrible 58. WORST PEDIATRIC CARE IVE EVER COME ACROSS!! 59. Disgusting hospital couldn’t even take care of my poor sick dad 60. Should be considered a slaughter house 61. Changed bandage one time in 5 days for serious infection in my foot 62. Horrible experience for a 78 year old person in pain 63. They misdiagnosed me for a severe concussion
Unscrupulous Billing and High Charges
1. America’s largest FOR PROFIT hospital chains is awful, regardless of the facility 2. A SCAM & THEY NEED TO BE ACCOUNTABLE FOR IT! 3. St. Victims for real 4. They took out a large amount of money and I can't get it back 5. Give me back my money since it was YALL who misdiagnosed me 6. It’s unethical to be charged for sitting in their waiting room 7. I just received a bill I need to pay for this horrible experience 8. I am being charged for a visit and lab work I never got results for 9. My biggest issue is with their billing department 10. WARNING! THIS REVIEW WILL POSSIBLY SAVE YOU $$ 11. Thought I paid for my bill in all when I left 12. Billing department is lost! 13. They are more worried about whether you make an agreement to pay them 14. I was paying every month and got turned over to collections 15. I cannot dispute it at all, they just say that is how much the hospital charged! 16. I was self pay and was treated horribly 17. Insane billing practices 18. My husband paid the bill and we're STILL getting bills 19. Awful treatment because I don’t have insurance! 20. Their billing is a screwed up mess 21. They coded the bill wrong and our insurance wouldn’t cover it 22. Then I got a bill 23. The billing rep was incredibly rude. Avoid this place 24. My problem is with the billing 25. I have been contacted to pay an additional $5,000 despite full insurance payments 26. I am being charged for a visit and lab work I never got results for
Untimely Care and Delays of Treatment
1. The wait time was unacceptable, the attitudes were disgraceful 2. In the hallway for 24 hours 3. My diabetic dad was sitting in the emergency room for 22 hours!!!! 4. Right lung pain (current blood clots in that lung) and waited 7+ hours 5. You made a SA victim sit in the waiting room for 5 hours?! 6. I have been here 13 hours in the ED and still haven’t seen a doctor 7. Waited more than 6 hrs in the lobby with broken feet 8. Had me waiting over 13+ hours just for results 9. Pregnant and waiting 8 hours 10. 9 hours in the waiting area 11. Not a place that's in a hurry 12. Takes more than 8-10 hrs just to be seen unfortunately 13. This hospital is a disgrace 14. 8 hours in the waiting room and their excuses 15. Wait time is terrible 16. This hospital gives the new meaning to slow as molasses 17. Long wait in a Filthy ER 18. 12 hours wait with shortness of breath 19. They don’t treat you like it’s an emergency 20. We couldn't take it any longer and decided to leave 21. Sat in the waiting room for over 5 hours with strep, covid, and the flu 22. Waited 5+ hours for a 15 minute procedure 23. After waiting hours on hours we just gave up and left
Lack of Compassion and Missing Empathy
1. No Mercy 2. Heartless and unprofessional 3. I gave one 1 star because there was no 0 4. They preferred I died on the way in the door 5. The doctor was rude and uncaring 6. Mistreat their patients 7. It's unfortunate they turned my son away 8. I'm so upset right now 9. It's freezing in this ER 10. I left.. I have no use for the hospital 11. Staff is slow and have no care or compassion 12. The language we speak isn’t common and unable to stay overnight 13. Super unethical or compassionate about my pains 14. You made us LEAVE because they were praying for a family member who later died 15. Absolutely horrible experience 16. AVOID THIS HOSPITAL AT ALL COSTS 17. Staff lack respect and courtesy 18. This is my assessment as a medical professional myself - Avoid at all costs 19. Techs treat patents like an infectious diseased animals 20. People at Advocate don’t care they are only there for a paycheck 21. Left me in pain and they all just played on their phones 22. It is so uncomfortable and disrespectful the way they treat patients 23. They are unprofessional, gross, and make you feel very unsafe 24. Terrible delivery 25. Severely lacking in empathy and common sense 26. Very unprofessional
